Managed User Experience Service (MUES)

WE MANAGE YOUR USERS EXPERIENCE AND THEIR TECHNOLOGY. 

As the consumerisation of transformative technology continues to grow, employees are seeking the flexibility to use relevant technology of their choice to get their job done, in the moment.

Most organisations still struggle to provide that flexibility and security to keep employees connected and protected so they can work from almost any screen, anywhere. This is due to an inability to keep up with the proliferation of new device types, interactive surfaces, applications and security that users want and need to get their job done.

At Delv, we know a stagnate or slow technology strategy can impact users, customers and ultimately, the business.

Our MUES solution manages user experience, enabling businesses to adapt and become flexible with technology shifts, user demands and market changes. MUES enables organisations to deploy user technology faster than ever before, pivot to new ways of working and quickly take advantage of emerging technologies and trends before they become redundant.

ENABLE A USER-CENTRIC APPROACH TO TECHNOLOGY AND CORPORATE ACCESS.

MUES enables users to focus on the job at hand, rather than the technology needed to get it done.

The solution removes the challenges of managing hundreds of device types, connectivity types and access methods, whilst increasing security and productivity. MUES combines all the essential features a user may need to work securely on any device, anywhere, anytime. MUES wraps endpoint technology management, augmented intelligence, automation, interactivity, security, technology, connectivity, service and support, all into the one solution. 


MUES saves businesses money, whilst increasing security, uplifting user engagement, speeding up user onboarding and dramatically increases employee outputs— no matter the technology, software or platform.

OUR MUES SOLUTION.

USER-CENTRIC

An intuitive interface that adapts to yours users needs and organisational requirements. This provides users access to the systems, technology and information that is important to them.

COMPLIANT & SECURE

MUES will allow your tech team manage access and enforce corporate policies and security requirements to users and their devices in realtime. 
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PLATFORM & TECHNOLOGY AGNOSTIC

Our engineers will work with your existing software or design and deploy whatever you need to get the job done. MUES has a fully supported multi-carrier connection, registration and activation​.

LIFECYCLE MANAGEMENT

With you throughout the entire technology lifecycle. Staging, warehousing, distribution, repairs, disposal, Common Criteria certified data sanitisation, asset registration and detailed reporting.

ONE VIEW

Single pane of glass experience. MUES gives you one intuitive interface and access to configuration, additions, changes and visibility of all users, technology, applications and security.

SCALABLE

As your organisation evolves, the MUES platform will grow with you. Unlocking capabilities and interactions to support enhanced technologies, user demand and business directions. 

OUR METHODOLOGY AND SERVICES.

Delivering an end-to-end service to bring our solutions to life.

1

CONSULT & ADVISE

We will research and tailor a strategy to fit your organisation, uncovering the right technologies to enable your business.

2

PLAN & DESIGN

We will design and document technology solutions, process improvements and transformation technology road maps.

3

BUILD & DEPLOY

We will build the designed solutions, deploy in your environment and upskill your workforce to fully utilise the defined solution.

4

MANAGE & SUPPORT

Throughout this process, we will manage your technology and users, supporting your business while identifying opportunities for enhancement and efficiency.